Last updated: [09/30/2025]
ProavaTech (“we”, “our”, “us”) provides home and commercial technology services. This Privacy Policy explains what information we collect, how we use it, and your choices. By using our website and services, you agree to this Policy.
1. Information We Collect
- Contact details: name, phone number, email, address.
- Project details / messages: information you submit via our contact forms, SMS, or third-party lead platforms (e.g., Thumbtack).
- Technical data: IP, device/browser, cookies and analytics (for site performance and security).
2. How We Use Information
- To respond to inquiries, provide quotes, schedule services, and deliver support.
- To send service updates and appointment reminders (including SMS if you opt in).
- To improve our services, site performance, and security.
3. Sharing of Information
We do not sell personal information. We may share limited data with service providers (e.g., calendar, messaging, analytics, payment, CRM) strictly to operate our business. We may disclose information if required by law or to protect our rights.
4. SMS Communications
If you opt in to receive SMS from us, you agree to our SMS Terms. Message frequency varies. Message & data rates may apply. Reply STOP to opt out, HELP for help.
5. Cookies & Analytics
We use cookies and similar technologies to operate and improve the site. You can adjust your browser settings to limit cookies, but parts of the site may not function properly.
6. Data Retention
We retain information only as long as necessary for the purposes described in this Policy and to comply with legal obligations.
7. Your Choices
- Opt out of SMS anytime by replying STOP.
- Request access, correction, or deletion of your data by contacting us (see below).
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect their personal information.
9. Changes
We may update this Policy from time to time. Updates will be posted on this page with a new “Last updated” date.
10. Contact Us
ProavaTech
103 Caspar Pl, Novato, CA
Email: contact@proavatech.com
Phone: +1 415 408-8078